The registration and insurance information can be found in the glove box of the vehicle.
Please inform your Tesloop Concierge about the ticket or citation that you received during your rental period. You will be asked to provide a photo or scan of the citation.
The driver of the vehicle cited in the ticket, citation, or fine is responsible for all related costs. Tesloop will charge the card associated to the driver if the ticket is mailed to Tesloop after the rental period, and found to be unpaid. Payments for these violations may be processed by a designated agent for this purpose.
There is a fee for not notifying your Tesloop Concierge of the ticket or citation. Read about that in our miscellaneous fees here.
Please read the “Fines and Violations” section located within your signed Vehicle Use Agreement more details.
Renters who drop off the vehicle late as a result of a traffic stop will be subject to late drop off penalties.